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Privacy Policy

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Our Privacy Policy

At Edifycode, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, share, and protect your information when you use our AI and automation integration services.

Last Updated: January 15, 2024

1. Information We Collect

Personal Information

We may collect the following personal information when you interact with our services:

  • Name and contact information (email address, phone number, mailing address)
  • Professional information (company name, job title, industry)
  • Account credentials and preferences
  • Payment and billing information
  • Communication records and support interactions
Technical Information

We automatically collect certain technical information, including:

  • IP address, browser type, and device information
  • Usage data and analytics
  • System logs and performance metrics
  • Cookies and tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

  • Providing and improving our AI and automation services
  • Processing transactions and managing your account
  • Communicating with you about our services and updates
  • Customizing your experience and providing recommendations
  • Conducting research and analytics to improve our offerings
  • Ensuring security and preventing fraud
  • Complying with legal obligations and protecting our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as cloud hosting, payment processing, and analytics services.

Legal Requirements

We may disclose information when required by law, court order, or legal process, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and employee training
  • Secure data centers and infrastructure
  • Incident response and breach notification procedures

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access and obtain a copy of your personal data
  • Correct or update inaccurate information
  • Delete your personal information (right to erasure)
  • Restrict or object to processing of your data
  • Data portability and export
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and collect usage information. These technologies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Personalize content and advertisements
  • Improve our services and user experience

You can control cookie settings through your browser preferences, but please note that disabling cookies may affect the functionality of our services.

7. International Data Transfers

As a global company, we may transfer your personal information to countries outside your jurisdiction. When we do so, we ensure appropriate safeguards are in place, including:

  • Adequacy decisions by relevant data protection authorities
  • Standard contractual clauses approved by the European Commission
  • Certification schemes and codes of conduct
  • Other legally recognized transfer mechanisms

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

  • The nature and sensitivity of the information
  • Legal and regulatory requirements
  • Business and operational needs
  • Your relationship with our services

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

  • Notify you via email or through our services
  • Update the "Last Updated" date at the top of this policy
  • Provide you with the opportunity to review the changes

Your continued use of our services after the effective date constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email

info@edifycode.com

Phone

+91-9577857785

Address

B-901 DP STAR DATTA MANDIR ROAD BHANDUP W MUMBAI - 400078